## Simplify Okta User Onboarding in Zendesk with our Orchestration Engine. ### Okta Onboarding Problem: Suppose your company relies on Zendesk and aims to leverage it as the primary platform for approving and onboarding users (groups) into [Okta](https://ironcovesolutions.com/technology/okta "Okta Consulting") through Zendesk Tickets. Our platform provides a perfect solution to streamline this process seamlessly. With [Zendesk](https://www.zendesk.com "Zendesk") as the starting point for approval, our platform simplifies and automates your [Okta](https://ironcovesolutions.com/technology/okta "Okta Consulting") user onboarding, ensuring a seamless experience for all users. It's an easy-to-use form for workers, partners, and contractors to authenticate into [Okta](https://ironcovesolutions.com/technology/okta "Okta Consulting"). Our on/offboarding form has a back-end __orchestration engine (OE)__ that performs multiple functions. The orchestration engine via an API can work with any support ticket system, such as [Atlassian](https://www.atlassian.com/software/jira/service-management "Atlassian Jira Service Desk"), [Service Now](https://www.snowsoftware.com "Service Now"), or a [Freshdesk](https://www.freshworks.com/freshdesk/ "Freshdesk").

journey
    title Onboarding via Zendesk to Okta
    section Create Ticket
      Onboard Info: 3: ZD
      Submit for User validation: 4: Okta
      Orchestration Engine: 5: Okta, ZD, API
    section Agent
      Review: 6: Okta
      Approve: 7: Okta
    section End User
      Email: 6: Email
      Authenticate: 7: Okta

### Okta Onboarding Solved: We have successfully developed a [workflow](https://ironcovesolutions.com/workflow/okta-workflow-deployment-process "Okta Workflows") that allows an agent to approve the ticket in Zendesk, mark it as solved, and initiate an Okta injection and workflow automatically. Our seamless solution simplifies the entire process, ensuring a smooth transition from Zendesk to Okta. Orchestration Engine ### Watch Demo video Watch Quick Video on Orchestration Onboarding ### Streamlined Business Process Achieved 1. Removed two people entering in information. No more double entry of users. 2. Single and Group onboarding via CSV file for people and applications. 3. Each member of the CSV group is allocated a ticket number. 4. No more repetitive typing and mistakes. 5. Empowering users to get stuff done. 6. Case Management Tracking with a ticket. 7. Apply a SCIM cloud license such as [Office 365.](https://ironcovesolutions.com/technology/microsoft-office-365/ "Microsoft Office 365") #### Time saved, at least 30 minutes per request. Call today 888.959-2825 ### Orchestration Engine Infographic ![rounded corner](//images.ctfassets.net/r8sdd3xb2nbk/1TfcksBeNlE4ph9k4R0KlM/6bd6555f790c1559af0020063923f2d5/07-19-242-step-by-step-half-wheel.png "orchestration engine okta zendesk snow servicenow salesforce dropbox microsoft workflow onboarding offboarding fast quick support license provision infograph")

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Simplify Okta User Onboarding in Zendesk