Team Admin
Full access to all permissions across the entire team account.
Administrator Roles
Dropbox recommends every Business account have at least two admins. Eight pre-built roles let you assign the precise level of access each person needs — no over-provisioning, no gaps.
User Management Admin
Add, remove, and manage team member accounts without touching billing or security settings.
Support Admin
Help team members with limited tasks such as password resets.
Billing Admin
Make payments and handle contract renewals. Not available on all Dropbox SKUs.
Content Admin
Set content permissions and manage team-wide content sharing.
Compliance Admin
Manage retention policies and legal holds. Requires the Data Governance Add-On.
Reporting Admin
Create reports on team activity and member data to support audits.
Security Admin
Manage security alerts, external sharing policies, and security risks.
Standard teams: all admins automatically receive global Team Admin permissions. On Advanced or Enterprise plans, each admin can be scoped to a more limited role.
Teams, Folders & Search
Before creating shared folders, invest time designing your structure. A scalable naming convention now saves hours of reorganization later. Ask five questions first:
- Do your users generally work alone or in cross-functional teams?
- Do multiple people contribute edits to a single file, or is each file owned by one person?
- How frequently will files be shared outside the Dropbox Business team?
- Does your folder structure need to mirror an existing system?
- How do different departments prefer to group their files?
Naming tip: Use YYYY-MM for monthly folders so they sort chronologically. Prefix client folders with their client code to speed up searches.
Dropbox Search Filters
title:
Search within filenames only. Example: title:invoice
type:
Filter by file category or extension. Example: type:pdf
before: / after:
Narrow by modification date. Example: before:02-05-2021
AND / OR
Combine keywords. Example: new AND lead
Automated Folders
Users can create folders that automatically convert, categorize, sort, or tag any file dropped into them. All automated folders are managed in a central dashboard. Available on Dropbox Business Advanced, Enterprise, and Standard plans.
Sync Mechanisms
Dropbox offers five distinct sync strategies. Understanding which to use — and when — keeps performance high and storage costs low across your entire fleet.
Delta Sync
Stores each file in encrypted 4 MB blocks. Only modified blocks are uploaded or downloaded — dramatically cutting bandwidth usage on low-speed connections.
Smart Sync
Choose between a full local copy or a lightweight placeholder that occupies virtually no disk space, retrieving content on demand.
Selective Sync
Lets users choose exactly which folders sync to a given device — essential for laptops with limited SSD capacity.
Streaming Sync
Begins downloading to a second device before the first device has finished uploading. Automatic when the same account is linked to multiple computers.
LAN Sync
Fetches new files from computers on the same local network before hitting Dropbox servers — ideal for offices with many devices sharing large files.
Ransomware Detection & Recovery
When Dropbox detects suspected ransomware activity on your account, it immediately sends an email alert and surfaces the following data on the Alerts page in your admin console:
What happened — a short description of the detected activity
What's at risk — any data or account risks identified
Ransomware extension — the file extension of the suspected malware
Ransomware type — the category of malicious software detected
Members affected — which team members may be impacted
Number of files affected — count of potentially compromised files
Potentially affected files — individual file list for targeted recovery
Pro tip: Pair Dropbox ransomware detection with a third-party SIEM tool (Security Information and Event Management) from the Dropbox Business App Integrations page for real-time cross-platform visibility.
Dropbox Backup
For data that lives outside Dropbox — on local machines or external drives — Dropbox Backup provides automatic cloud protection that keeps everything recoverable if hardware fails.
Back Up a Computer
Select which computer files and folders to protect. After the initial backup, any changes automatically mirror to Dropbox Backup in real time.
Back Up an External Hard Drive
Plug in the drive and approve the backup. Files update automatically every hour while the drive is connected. Note: files from external drives cannot be edited directly in Dropbox.
Before Starting a Backup
- Close all open files and applications on the computer.
- Install the Dropbox desktop app if not already installed.
- Resume syncing if it has been paused.
- Ensure you have a stable internet connection.
- Disable competing cloud backups (iCloud, OneDrive, Google Backup and Sync) and confirm files are back in their original folders.
Backup Management Actions
View Contents
Open a browser window showing all files and folders in the backup.
View Progress
See the live status and percentage completion of an active backup.
View History
Review the version history for any backup.
Rewind Backup
Restore a previous version of an entire backup in one action.
View Deleted Files
Recover recently deleted files from the backup browser.
Skip / Prioritize Files
Exclude specific files from syncing or force-sync a priority file immediately.
Change Folders
Update which folders on the computer are covered by this backup.
Disable Backup
Turn off a computer or external hard drive backup at any time.
API & Integrations
The Dropbox API lets you build powerful automations and connect Dropbox to the rest of your software stack. Full SDK support is available for Swift, .NET, Java, JavaScript, Objective-C, and Python.
Automation
Build customizable workflows, assign metadata labels, automate document collection, and programmatically manage shared links and folders.
Integration
Take actions on files (create, read, edit, move, delete) via the Files API and Paper API. Use webhooks to receive notifications for any Dropbox changes.
Access Control
Gain admin functionality for user and team management via the Business APIs. Monitor the audit log with the Events API and organize content with Team Folders API.
Customization
Assign custom metadata with the File Properties API. Automate document requests with the File Requests API and manage sharing with the Sharing API.
Embeddable Components
Chooser
The fastest way to get files from Dropbox into your web, Android, or iOS app — no need to build your own file browser.
Saver
Let users download files of any size directly into their Dropbox with just two clicks, across web and mobile.
Embedder
Use shared links to embed live previews of Dropbox files or folders inside any web application.
Third-Party Integration Categories
- SIEM: Security Information and Event Management — oversee employee activity and sensitive data access.
- DLP: Data Loss Prevention — protect PII and PCI data stored in Dropbox Business accounts.
- eDiscovery & Legal Hold: Collect and preserve electronically stored information for compliance.
- DRM: Digital Rights Management — add third-party encryption to organizational data.
- Data Migration & On-Prem Backup: Transfer large data sets and maintain on-site backups.
- Identity Management: Authenticate your Dropbox team via an external IdP like Active Directory.
- Custom Workflows: Build in-house apps that integrate Dropbox into business processes.
Rate limits: Dropbox Business Standard, Advanced, and Enterprise plans are limited to 1,000,000 upload operations per month via the API. Individual users should generally not sync more than 300,000 files or 1,000 shared/team folders via the desktop app.
Dropbox Passwords
Dropbox Passwords is a zero-knowledge password manager built into the Dropbox ecosystem — available as a browser extension (Chrome, Firefox, Edge, Safari) and mobile app. Because only you know your encryption key, not even Dropbox can see your credentials.
Unlimited Password Storage
Save and sync unlimited passwords and payment cards across up to three devices — included with Business plans.
Strong Password Suggestions
Dropbox Passwords suggests a strong unique password whenever you create a new account on a website.
Autofill
Automatically fill usernames, passwords, and payment information on websites and in mobile apps.
Auto-Lock
Set the app or extension to auto-lock, protected by PIN, passcode, Face ID, fingerprint, or other device security.
Recovery Words
12-word recovery phrase lets you verify new devices if you no longer have access to a previously connected device.
Breach Monitoring
Opt-in monitoring alerts you when any email address stored in Passwords appears in a known data breach.
Password Alerts Dashboard
View weak and reused passwords across all saved accounts, sortable by strength. Admins can see team-wide scores (passwords themselves remain private).
Import / Export
Import saved logins from any browser or CSV file from another password manager (except Safari). Columns: Name, Password, Username, Notes, URL.
Retention impact: Dropbox customers who deploy Passwords see measurably higher renewal rates — reducing exposure to data breaches while eliminating the cost of a separate third-party password manager.
Data Migration
Moving data to Dropbox Business requires careful planning — especially when remapping permissions, preserving version history, or migrating from a file server. Iron Cove manages the entire process across three structured phases.
Phase 1 — Discover & Plan
Build the business case, identify key stakeholders, assemble the migration team, and draft a communications and training plan. Perform a technical analysis, select the migration approach, and map the folder structure and permissions. Do not select a tool or notify end users yet.
Phase 2 — Build & Pilot
Run a test migration to validate the approach and tooling. If the pilot succeeds, proceed to mass migration. This is the stage where a migration tool is formally selected.
Phase 3 — Enable & Rollout
Apply the sharing model, validate block migration and permissions, and roll out training and communication to end users. Confirm data integrity end to end.
Iron Cove RACI Model
Responsible
Iron Cove Solutions — executes the migration end to end.
Approver
Customer — approves decisions and validates outcomes.
Consulted
Migration tool vendor (if used), Dropbox, or source vendor.
Informed
Dropbox and source vendor — kept up to date on progress and exceptions.
Migration Tools
Dropbox Desktop Client
Suitable for small-scale moves. Create destination folders, then drag-and-drop content directly from your computer or file server.
Dropbox Data Migration Assistant
Windows tool for copying large volumes from local sources (direct-attached storage, SMB network shares) to Dropbox Business. Tested on Windows Server 2016, 2012, and Windows 10.
File server note: Dropbox is not a traditional file server — it's an alternative file system. Level-zero file server folders typically map to Dropbox Team Folders. Restructuring data is almost always required; a lift-and-shift approach rarely works without permission remapping.
Dropbox Replay & Capture
Two purpose-built tools that eliminate the back-and-forth of creative review cycles and async communication — both included in Dropbox Business plans.
Dropbox Replay
Manage entire video, image, and audio review projects in one place. Leave frame-accurate feedback and markups directly on project files. Connect to Apple Final Cut Pro and Adobe After Effects to act on feedback from within your editor. Compare versions side by side and stream lossless audio (Add-on required for advanced features).
Dropbox Capture
Record screens, add voiceovers, and take annotated screenshots to give context to complex topics — all without scheduling a meeting. Includes filler-word removal to polish recordings and a Teams Hub for organizing shared recordings in one central space.
Dropbox Business Pricing
Ready to get started? Choose a plan below — volume discounts apply automatically.
Dropbox Products & Pricing
Choose the plan that fits your organization's needs
Dropbox Standard
$180.00
per user/month
3 TB Team Share
Key Features:
✓3 TB team share storage
✓Large file delivery (100 GB)
✓Office 365 integration
✓180-day file recovery
✓Password protect files
✓3 eSignature requests/month
Most Popular
Dropbox Business
$288.00
per user/month
9 TB Team Share
Everything in Essentials, plus:
✓9 TB team share storage
✓Track files & folders
✓Unlimited eSignatures
✓Dropbox Replay video review
✓Limited reports
Hello Sign
$300.00
per user/month
An e-signature solution
Esign Contracts:
✓Improve document turnaround
✓Improve completion rates
✓Shorten sales cycles
✓Full signer audit trail
✓Full compliance features & reports
Dropbox DocSend
$45/user/year
Securely share files with real-time control and insights
✓Document tracking & analytics
✓Watermarks & access control
✓Data room capabilities
On-Demand Support
$350 USD
Expert Dropbox consultation and support
✓USA-based support team
✓Zoom, phone, or chat support
✓Configuration & troubleshooting