DNS, Google Workspace, Dropbox, Microsoft 365 & Entra ID, or Okta — Fixed Live
Two hours with a senior, US-based engineer who screen-shares and fixes the problem with you — not a ticket queue, not an offshore script. One flat rate, no contract.
What's Covered
We support the identity, storage, and DNS products businesses rely on every day.
DNS
Nameserver misconfigurations, propagation delays, and broken MX, SPF, DKIM, or DMARC records — diagnosed and fixed live.
Google Workspace Authentication
SSO login failures, 2-Step Verification lockouts, and Admin Console authentication policy issues.
Dropbox
Sync failures, admin console permission errors, and team folder access problems.
Microsoft 365 / Entra ID
Conditional Access policy conflicts, MFA enrollment issues, and Entra ID sign-in errors.
Okta
SSO app misconfigurations, MFA policy troubleshooting, and provisioning rule fixes.
How It Works
From booking to a written recap, here's exactly what happens.
Book Your Session
Pick a time that works and tell us which product needs attention.
We Confirm the Scope
A senior engineer reviews your issue before the call so no time is wasted diagnosing on the clock.
Live 2-Hour Session
Screen-share with a US-based engineer who fixes the issue in real time.
Written Summary
You get a recap of what was done and any follow-up recommendations.
Why Iron Cove
We've been doing identity, cloud, and infrastructure work since 2005 — this session is the same engineers, just billed by the hour instead of the month.
US-Based Senior Engineers
No offshore queue, no L1 script-reading — you talk to someone who knows the product.
Flat $350 Rate
No hourly surprises and no upsell pressure — one price for the full 2-hour session.
Fast Scheduling
Most sessions are booked within 3 business days of your request.
No Long-Term Contract
Pay per session and use it only when you need it — no subscription required.
💬 Frequently Asked Questions
Everything you need to know before you book.
What exactly is included in the 2-hour session?
Live screen-share troubleshooting with one of our engineers on DNS, Google Workspace authentication, Dropbox, Microsoft 365 / Entra ID, or Okta, plus a written summary of what was done after the call.
Can I use the 2 hours across more than one product?
Yes — you can split the session across issues as long as the total time stays within 2 hours. Just let us know upfront so we can plan the session properly.
What happens if my issue takes longer than 2 hours?
We'll tell you before time runs out. You can book another block or schedule a follow-up session — there are no surprise overage charges mid-call.
How fast can I get a session scheduled?
Most clients get scheduled within 3 business days of booking. Urgent issues can sometimes be accommodated sooner — call (213) 545-0601 to ask.
Do you support products besides these five?
These five cover the majority of requests we get. If yours isn't listed, call us and we'll tell you honestly whether we can help.
Is this a one-time purchase or a subscription?
A one-time flat-rate session — no subscription or recurring commitment required.
What if I need ongoing support instead of a single session?
Ready to Fix It in the Next 2 Hours?
Book your session and talk to a senior engineer today — flat $350 rate, no contract.
Talk to us
Phone & Hours
(213) 545-0601Monday-Friday: 9am to 5pm
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