Simplify Okta User Onboarding in Zendesk

Simplify Okta User Onboarding in Zendesk with our Orchestration Engine.

Okta Onboarding Problem:

Suppose your company relies on Zendesk and aims to leverage it as the primary platform for approving and onboarding users (groups) into Okta through Zendesk Tickets. Our platform provides a perfect solution to streamline this process seamlessly.

With Zendesk as the starting point for approval, our platform simplifies and automates your Okta user onboarding, ensuring a seamless experience for all users.

It's an easy-to-use form for workers, partners, and contractors to authenticate into Okta.

Our on/offboarding form has a back-end orchestration engine (OE) that performs multiple functions. The orchestration engine via an API can work with any support ticket system, such as Atlassian, Service Now, or a Freshdesk.

Okta Onboarding Solved:

We have successfully developed a workflow that allows an agent to approve the ticket in Zendesk, mark it as solved, and initiate an Okta injection and workflow automatically. Our seamless solution simplifies the entire process, ensuring a smooth transition from Zendesk to Okta.

  Orchestration Engine

Watch Demo video

  Watch Quick Video on Orchestration Onboarding

Streamlined Business Process Achieved

1. Removed two people entering in information. No more double entry of users.
2. Single and Group onboarding via CSV file for people and applications.
3. Each member of the CSV group is allocated a ticket number.
4. No more repetitive typing and mistakes.
5. Empowering users to get stuff done.
6. Case Management Tracking with a ticket.
7. Apply a SCIM cloud license such as Office 365.

Time saved, at least 30 minutes per request.

Call today 888.959-2825

Orchestration Engine Infographic