Zendesk to Okta as an onboarding process

Onboarding Problem: Your company uses Zendesk and wants to approve and onboard users to Okta via a Zendesk Ticket.

Customers of Okta , particularly in the Workforce Identity domain, aim to streamline the IT provisioning process for employees who are onboarding, transferring or offboarding from the organization. The automation of these processes relies on changes made to source of truth for identity information in the organization's primary data source. The impetus behind automation is to enhance IT efficiency, security, and end-user productivity, while minimizing costs in terms of time and licensing.

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Onboarding Solved: We have solved and created a workflow to have an Agent Approve the ticket in Zendesk as solved and kick off an Okta injection and workflow.

Business Process Solved No more double entry. One from the person requesting it, and then Support enters the data in Okta. Case Management Tracking with a ticket. Moved the data entry to the requester. Time saved, at least 30 minutes per request. Call today 888.959-2825

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Zendesk to Okta as an onboarding process

Onboarding Problem:

Onboarding Solved:

Business Process Solved

Time saved, at least 30 minutes per request.

Cloud Licensing Providers we handle.

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