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Global Relay Partner & Reseller
SEC, FINRA & Compliant Communications Archiving

Global Relay partner since 2010. Iron Cove handles licensing, implementation, and support.

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Why Global RelayWhat It ArchivesPricingComplianceImplementationWho We SupportFAQTerms
Global Relay Partner Since 2010✦SEC Rule 17a-4 Compliant✦FINRA · GDPR · MiFID II · HIPAA✦Email · Slack · Zoom · Bloomberg✦Social Media Archiving✦WORM-Compliant Storage✦eDiscovery & Legal Hold✦AI-Powered Supervision✦English & Spanish Support✦Global Relay Partner Since 2010✦SEC Rule 17a-4 Compliant✦FINRA · GDPR · MiFID II · HIPAA✦Email · Slack · Zoom · Bloomberg✦Social Media Archiving✦WORM-Compliant Storage✦eDiscovery & Legal Hold✦AI-Powered Supervision✦English & Spanish Support✦
Home›Technology›Global Relay

Global Relay is a 2026 Gartner® Magic Quadrant™ Leader for digital communications governance. Over 20,000 customers in 90 countries — including 22 of the top 25 global banks — rely on it to archive email, instant messaging, social media, voice, and trade data. Iron Cove is a full-service reseller: we handle licensing, setup, directory integrations, and ongoing support, so you can focus on your business instead of your archiving configuration.

Why Global Relay?

One unified archive for email, collaboration, social media, and market communications — built for regulated industries that need every channel captured, searchable, and defensible.

📦

Email Archiving

Tamper-proof WORM-compliant archiving for Exchange Online, Google Gmail Workspace, and on-premises Exchange. Retention up to 7 years.

⚖️

Regulatory Compliance

Pre-configured compliance for SEC Rule 17a-4, FINRA, GDPR, MiFID II, HIPAA, and FOIA. Includes SEC Undertaking filing support.

🔍

eDiscovery & Legal Hold

Advanced search and retrieval across all archived data types. Rapid response to regulatory requests, audits, and litigation holds.

📱

Social Media Archiving

Archive Twitter/X, LinkedIn, Facebook, YouTube, Reddit, Instagram, and TikTok company pages and individual accounts.

💬

Collaboration Archiving

Archive Slack (Enterprise Plan), Microsoft Teams, Zoom meetings, Zoom Phone SMS, Bloomberg, Symphony, and CME Chat.

🤖

AI-Powered Supervision

Global Relay Surveillance uses AI to filter out noise and surface real compliance risks — market abuse, misconduct, and policy violations.

Why Iron Cove?

Global Relay partner since 2010. We handle every step so your archive is configured correctly the first time.

  • ✓Global Relay partner since 2010
  • ✓Procurement
  • ✓Configuration
  • ✓Directory integration
  • ✓Implementation
  • ✓Ongoing support

What Can Global Relay Archive?

Global Relay captures over 60 data types in a single, unified archive. Email is the foundation — but the platform extends to every channel your regulated employees use to communicate.

Finance & Messaging →

  • ✓Archive for Email
  • ✓Legal & Compliance Function
  • ✓WORM-Compliant Storage
  • ✓Cisco Jabber
  • ✓Salesforce Chatter

Social Media Archive →

  • ✓Twitter / X Company Page
  • ✓Facebook Company Page
  • ✓LinkedIn Company Page
  • ✓YouTube Company Page
  • ✓Reddit & Subreddit
  • ✓Instagram Business Page
  • ✓TikTok Company Page

Market Data & Finance →

  • ✓Archive for Bloomberg
  • ✓Archive for CME Chat
  • ✓Archive for Symphony
  • ✓Archive for Websites

Archive for Zoom →

  • ✓Meeting & Webinar Chat
  • ✓Audio + In-Meeting Chat
  • ✓Video + Audio + Chat
  • ✓Zoom Phone Recording
  • ✓Zoom Phone SMS

Directory integrations: Global Relay connects natively to Exchange Online, Google Workspace (Gmail), and on-premises Exchange Server. User provisioning syncs automatically — no manual account management.

📄 Download Admin Guide — Google Workspace Connector (PDF)📄 Download — Social Media Compliance Overview (PDF)📄 Download — Email Archiving Overview (PDF)

Global Relay Pricing

Starting prices for the most common Global Relay services. All plans require a 10-user minimum; Archive Setup is a one-time $995.00 fee per tenant.

ServiceStarting Price
Compliance Email Archive$15.00/user/month
Standard Email Archive$10.00/user/month
Slack Archive$7.00/user/month
Bloomberg$20.00/user/month
Social MediaFrom $7.00/account/month
ZoomFrom $7.00/user/month
View Complete Global Relay Pricing →

What Regulatory Compliance does Global Relay Cover?

Global Relay is purpose-built for regulated industries. The platform doesn't just store your data — it makes it producible, searchable, and defensible when a regulator or opposing counsel comes asking.

SEC Rule 17a-4 & FINRA

WORM-compliant storage ensures records cannot be altered or deleted. Global Relay prepares and files SEC Undertakings and FINRA notifications on your behalf as 3rd Party Downloader.

GDPR & MiFID II

Data residency controls, encryption at rest and in transit, and retention policies aligned to European regulatory requirements for financial services and data protection.

HIPAA & FOIA

Healthcare and government organizations get audit-ready archiving with access controls, chain-of-custody reporting, and rapid FOIA response capabilities.

AI-Powered Supervision

Global Relay Surveillance filters routine noise and surfaces real risks — market abuse, misconduct, policy violations. Prioritize investigations that matter.

How Iron Cove Implements Global Relay

A Global Relay deployment is only as good as the configuration behind it. Our seven-phase process ensures your archive captures everything it should, integrates cleanly with your existing directory, and stays compliant as your organization changes.

1

Presales Discovery & Assessment

We explore your existing email, and communications infrastructure, the data types, the compliance requirements, and integration points: Such as Exchange Online, Gmail, Slack, and social channels — and produce a SOW and licensing quote.

2

Deployment Planning

Deployment roadmap with timelines, resource allocation, and risk mitigation strategies aligned to your regulatory obligations.

3

Technical Configuration

Directory integrations (Exchange Online, Google Workspace, on-premises Exchange), single sign-on, MFA, custom archiving policies, and access rules — all configured to Global Relay best practices.

4

Implementation

We validate archiving, search, retrieval, and compliance reporting. Each department moves in sequence with lessons applied at every stage.

5

Quality Assurance & Testing

Client acceptance testing, integration validation, failover testing, and security assessments. Key integrations, archiving, search, retrieval, and reporting are tested before go-live.

6

Go-Live Support

Full support provided by Global Relay. User communications, help desk preparation, rollback procedures, and real-time monitoring throughout migration windows.

7

Post-Implementation Optimization

Continuous monitoring, regular security audits, health checks, and improvement plans. Your archiving environment evolves with your compliance requirements.

Who We Support

Iron Cove deploys Global Relay for financial services firms and other regulated organizations — each engagement scoped to your regulatory environment, not a generic template.

Financial Services

  • ✓Investment advisers
  • ✓Broker-dealers
  • ✓Hedge funds
  • ✓Private equity
  • ✓Wealth management
  • ✓Banks

Other Regulated Organizations

  • ✓Healthcare
  • ✓Insurance
  • ✓Government
  • ✓Legal
  • ✓Public companies

Global Relay FAQ

Common questions from compliance officers, IT directors, and legal teams evaluating Global Relay archiving through Iron Cove Solutions.

What regulatory compliance requirements does Global Relay meet?

Global Relay provides archiving capabilities used by organizations subject to requirements such as SEC Rule 17a-4, FINRA recordkeeping obligations, GDPR, MiFID II, HIPAA, and public-records requirements. It captures communications in a tamper-proof, WORM-compliant repository, and can prepare and file SEC Undertakings and FINRA notifications on your behalf. Your compliance officer or legal counsel should confirm which requirements apply to your organization.

What does SEC Rule 17a-4 require for storing electronic records?

SEC Rule 17a-4 requires broker-dealers to store electronic records in a WORM (Write Once, Read Many) immutable format, or use an approved audit-trail alternative. Global Relay Archive is designed to satisfy this requirement, retaining every message in a non-erasable, non-rewritable repository.

Iron Cove sells and implements this technology — we do not determine whether your overall compliance program satisfies your legal obligations. Your compliance officer or legal counsel should confirm which retention, supervision, and recordkeeping requirements apply to your organization.

Can I reduce my number of users and receive a refund?

No. Annual Plan commitments are fixed for the 12-month term. There are no refunds if you remove licenses during the term. You can reduce at renewal. If your user count changes during the contract term, contact Iron Cove before adding or removing licenses so we can review the applicable billing terms.

How does the annual agreement with monthly billing work?

Your user count is locked for 12 months. If you increase users, that new total becomes your billing baseline — you cannot revert to a lower count until renewal. Monthly payments are available on annual terms. There are windows you must fall in to reduce cost.

Full Terms
↗Master Terms of Service (Reseller)↗Service-Specific Terms↗Third-Party Terms of Use

Who benefits most from Global Relay archiving?

Financial services firms (banks, hedge funds, investment advisors), government agencies, healthcare organizations, and insurance companies — any regulated industry that must retain and produce electronic communications for audits, litigation, or regulatory review.

How does Global Relay use AI for compliance monitoring?

Global Relay Surveillance uses AI to filter routine noise and surface real risks — market abuse, non-financial misconduct, and policy violations. This reduces alert fatigue so compliance teams focus on meaningful investigations.

What data types does Global Relay archive?

Over 60 data types: email (Exchange, Gmail), Slack, Microsoft Teams, Zoom (meetings, phone, SMS), social media (Twitter/X, LinkedIn, Facebook, YouTube, Reddit, Instagram, TikTok), Bloomberg, CME Chat, Symphony, and more.

Why is Global Relay's social media archiving technology different?

Global Relay captures social media at its source for a more compliant, more complete archive. It connects directly to LinkedIn, Twitter/X, and Facebook to ensure complete, timely, and accurate capture of your firm's social media activity — automatically, regardless of employees' location or device. This avoids a critical compliance gap that occurs with middleware-based solutions, which only capture activity when users access these platforms from behind a company proxy server.

What does 'rich display' mean when reviewing archived social media?

Social media communications appear inside Global Relay Archive in their original format — preserving photos, formatting, and links — instead of being flattened into plain text without context.

How does Global Relay track edits made to a social media page?

Global Relay Archive's "redline" view pinpoints exactly what text was altered, added, or removed whenever a social media page changes — unlike static screenshots, which show no tracked changes. Compliance officers rely on this to catch edits after the fact.

What supervision and monitoring tools are available for social media compliance?

The same built-in supervision tools available for email and every other message type apply to social media: customizable keyword flagging and exclusions, legal holds, random message sampling, and more. Read more at globalrelay.com/services/archive.

Where is my data stored, and how quickly can I retrieve it?

All messages are securely archived in Global Relay's mirrored SSAE 16/SOC I Type II East/West Coast data centers, providing unlimited online storage for the long-term preservation, management, and search of messages. Global Relay's proprietary search engine retrieves any message in seconds, regardless of its size or age.

What are the data export costs and options?

Data export is available in PST or EML format. Export pricing is contract-dependent — review your contract carefully before committing to any archiving provider, as exit costs vary significantly the longer you're on the platform.

How do I get started with Global Relay through Iron Cove?

Call us at (213) 545-0601 for a phone discussion. We pick up the phone. As a Global Relay partner since 2010, we price your archiving requirements, handle procurement, configure the platform, and support.

Ready to Get Your Archiving Airtight?

Call us or fill out the form — we'll assess your compliance requirements, scope the right Global Relay configuration, and handle everything from procurement to go-live. No surprises.

Call (213) 545-0601

We pick up the phone. English & Spanish support available.

Talk to us

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sales@ironcovesolutions.com

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(213) 545-0601
Monday-Friday: 9am to 5pm

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Suite 915
Playa Del Rey, CA 90293
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